Terms of Service

Last updated: Aug 2026

These Terms of Service ("Terms") govern your access to and use of the Catchy Clouds website and the services provided by Catchy Clouds Creative LTD. ("Catchy Clouds", "we", "us", or "our"). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Our Services

Catchy Clouds provides search engine optimization (SEO), answer engine optimization (AEO), technical SEO, local SEO, content and link building, digital PR, press release writing and distribution, and related search marketing services, including custom placement orders in third-party publications. The specific scope, deliverables, and fees for any engagement will be set out in a separate proposal, statement of work, order, or written agreement, which together with these Terms forms the contract between us.

2. No Guarantee of Rankings or Results

Our free audit produces automated scores, findings, and an indicative fixed price generated from an analysis of your website. It is provided for general guidance, "as is", without warranty as to completeness or accuracy, and does not constitute professional advice you should rely on without discussing it with us. Part of the analysis is produced by automated and AI-based tools and may misinterpret an unusual site or business. The indicative price assumes a site of the size detected; the final price and scope are confirmed before any paid work begins.

3. Your Responsibilities

To allow us to deliver our services effectively, you agree to:

• Provide accurate, complete information and timely access to any accounts, websites, or tools we reasonably need.
• Confirm that you are at least 18 years old and, where you are acting for a business, that you are authorised to enter into these Terms on its behalf.
• Respond to requests for feedback, approvals, or materials within a reasonable time.
• Ensure you have the rights to any content, brand assets, or materials you provide to us.
• Comply with all applicable laws in relation to your website and business.

4. Fees and Payment

• Fees, payment schedules, and billing terms are set out in your proposal, order, or agreement.
• Unless stated otherwise, invoices are payable within the period specified on the invoice.
• We reserve the right to pause or suspend services where invoices remain unpaid beyond their due date.
• All fees are exclusive of any applicable taxes unless stated otherwise.
• Any discounts, founding-client offers, or promotional codes are subject to their stated conditions and eligibility, apply only to qualifying services, cannot be exchanged for cash, and may be varied or withdrawn at any time. Where an order was discounted, any refund is based on the amount actually paid.
• Prices shown on our website are displayed in US dollars (USD) for convenience; the currency actually invoiced will be confirmed in your order. We are not currently registered for UK VAT, so no VAT is charged on our services.

5. Engagement Term and Cancellation

Most of our services are provided as one-off, fixed-price orders — including audit fix orders and press release and placement orders — as described in your order and our Refund Policy. Where we agree an ongoing or retainer engagement, its term and notice period will be set out in your separate agreement. Cancellation does not relieve you of the obligation to pay for services already delivered, as set out in your order and our Refund Policy.

6. Consumers

If you are a consumer — an individual buying wholly or mainly outside your trade, business, craft, or profession — you have statutory rights that these Terms do not affect, including under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Right to cancel. For services and digital content bought online, you normally have 14 days to cancel your order. However, if you ask us to start work, or to give you immediate access to digital content such as a do-it-yourself fix plan, within that period, then you agree that: (a) we may begin before the 14 days end; (b) if you cancel after work has started, you must pay for what has been performed up to that point; and (c) once the service has been fully performed, or you have accessed the digital content, your right to cancel is lost. We will ask you to confirm this at checkout.
Nothing in these Terms or our Refund Policy affects your non-excludable statutory rights as a consumer.

7. Intellectual Property

Any deliverables we create specifically for you become yours once paid for in full, except for any pre-existing materials, tools, processes, or methodologies we use, which remain our property. You grant us the right to use your brand assets solely for the purpose of delivering the services. Unless you opt out in writing, we may reference our work for you in our portfolio and marketing.

8. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement and to use it only for the purpose of delivering or receiving the services.

9. Limitation of Liability

To the fullest extent permitted by law, Catchy Clouds will not be liable for any indirect, incidental, or consequential losses, including loss of profits, revenue, data, or goodwill, arising from your use of our website or services. Our total liability in connection with any engagement will not exceed the total fees you paid us for the services giving rise to the claim in the three months preceding the event. Nothing in these Terms excludes liability that cannot be excluded by law.

10. Third-Party Platforms

Our services may involve third-party platforms such as Google, Bing, AI providers, and independent news publications. We are not responsible for changes to their policies, algorithms, editorial standards, pricing, or availability, or for any impact those changes have on your results, except as expressly set out in our Refund Policy for press placements.

11. Press Release and Placement Orders

The following additional terms apply to our press release distribution packages and custom placement orders:

• Your content warranties. You are responsible for the accuracy and legality of the facts, claims, quotes, and materials you provide for any article. You warrant that nothing you supply is defamatory, misleading, deceptive, infringing of any third party's rights, or in breach of any law or regulation applicable to your industry (including rules governing financial, medical, legal, or other regulated sectors). You agree to reimburse us for losses we suffer as a result of a breach of this warranty.
• Editorial discretion. Publications retain editorial discretion and may decline, edit, or label content in line with their own policies. Reasonable editorial changes by an outlet are normal practice and do not constitute a failure to deliver.
• Delivery and remedies. Delivery times, our publication guarantee, and the remedies available for failed or delayed placements (replacement or refund) are governed by our Refund Policy, which forms part of these Terms for press orders.
• After publication. Third-party outlets control their own websites. We are not responsible for changes an outlet makes to an article after publication, subject to the commitments in our Refund Policy regarding removals within 180 days.
• Distribution network. Our distribution network and available publications may change over time. Inclusion of an outlet in our network or publication list does not imply endorsement of Catchy Clouds or your business by that outlet.

12. Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages, changes to third-party platforms, or the acts or omissions of publications and other third parties. Where such an event affects a press placement, the remedies in our Refund Policy apply.

13. Termination

Either party may terminate an engagement if the other commits a material breach that is not remedied within 14 days of written notice. We may suspend or terminate services immediately where you fail to pay a due invoice, supply unlawful or infringing materials, or misuse our website or services. On termination, you remain liable for services delivered up to the termination date.

14. General

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force. Our failure to enforce a right is not a waiver of it. These Terms, together with your order or agreement, form the entire agreement between us for the services and supersede any prior discussions. You may not assign or transfer your rights under these Terms without our consent; we may subcontract or assign our rights and obligations, including to members of our distribution network, provided this does not reduce your rights. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its provisions.

15. Website Use

You agree not to misuse our website, attempt to gain unauthorised access, or use it for any unlawful purpose. The content on our website is provided for general information and may be updated or removed at any time.

16. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.

18. Contact Us

If you have any questions about these Terms, please contact us:

• Email:
• Address: Office 19436, 182-184 High Street, North East Ham, London E6 2JA, United Kingdom