About Us

Catchy Clouds is a specialist search agency. We help brands climb the rankings on Google and earn a place inside AI-generated answers, turning organic visibility into measurable, compounding growth.

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Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your access to and use of the Catchy Clouds website and the services provided by Catchy Clouds Creative LTD. ("Catchy Clouds", "we", "us", or "our"). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Our Services

Catchy Clouds provides search engine optimization (SEO), answer engine optimization (AEO), technical SEO, local SEO, content and link building, and related search marketing services. The specific scope, deliverables, and fees for any engagement will be set out in a separate proposal, statement of work, or written agreement, which together with these Terms forms the contract between us.

2. No Guarantee of Rankings or Results

Important. SEO and AEO depend on factors outside our control, including the policies and algorithms of search engines and AI platforms. While we apply proven, ethical strategies and work diligently to improve your visibility, we cannot and do not guarantee specific rankings, traffic volumes, citations in AI answers, leads, or revenue. Any figures or examples we share are illustrative, not promises of future results.

3. Your Responsibilities

To allow us to deliver our services effectively, you agree to:

  • Provide accurate, complete information and timely access to any accounts, websites, or tools we reasonably need.
  • Respond to requests for feedback, approvals, or materials within a reasonable time.
  • Ensure you have the rights to any content, brand assets, or materials you provide to us.
  • Comply with all applicable laws in relation to your website and business.

4. Fees and Payment

  • Fees, payment schedules, and billing terms are set out in your proposal or agreement.
  • Unless stated otherwise, invoices are payable within the period specified on the invoice.
  • We reserve the right to pause or suspend services where invoices remain unpaid beyond their due date.
  • All fees are exclusive of any applicable taxes unless stated otherwise.

5. Engagement Term and Cancellation

Our plans are rolling month-to-month unless your agreement states otherwise. Either party may end the engagement with the notice period specified in your agreement. Cancellation does not relieve you of the obligation to pay for services already delivered or for the current billing period, as set out in your agreement and our Refund Policy.

6. Intellectual Property

Any deliverables we create specifically for you become yours once paid for in full, except for any pre-existing materials, tools, processes, or methodologies we use, which remain our property. You grant us the right to use your brand assets solely for the purpose of delivering the services. Unless you opt out in writing, we may reference our work for you in our portfolio and marketing.

7. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement and to use it only for the purpose of delivering or receiving the services.

8. Limitation of Liability

To the fullest extent permitted by law, Catchy Clouds will not be liable for any indirect, incidental, or consequential losses, including loss of profits, revenue, data, or goodwill, arising from your use of our website or services. Our total liability in connection with any engagement will not exceed the total fees you paid us for the services giving rise to the claim in the three months preceding the event. Nothing in these Terms excludes liability that cannot be excluded by law.

9. Third-Party Platforms

Our services may involve third-party platforms such as Google, Bing, and AI providers. We are not responsible for changes to their policies, algorithms, pricing, or availability, or for any impact those changes have on your results.

10. Website Use

You agree not to misuse our website, attempt to gain unauthorised access, or use it for any unlawful purpose. The content on our website is provided for general information and may be updated or removed at any time.

11. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: hi@catchyclouds.co
  • Address: Office 19436, 182-184 High Street, North East Ham, London E6 2JA, United Kingdom